At Holden New Zealand we are committed to putting the health and wellbeing of our customers, dealership staff and employees first. Therefore, in line with the Government COVID-19 Alert levels, we will be enacting a number of measures to stand alongside our fellow Kiwis and do our bit to limit the spread of the virus.
No - the Holden Head Office in Mangere will be closed until Auckland is at Alert level 2 or lower.
Yes – but only if you are considered an ‘essential business.’ The HNZ Parts Warehouse will open to provide support for ‘essential business’ vehicles only, facilitated via our nationwide Dealer network and Authorised Service Centres.
As determined by the Government, an ‘essential business’ is primarily front line service and personnel ranging from emergency services, health care practitioners, supermarket workers through to food-chain supply such as farmers. Vehicles associated with people working in these sectors fall under the ‘essential businesses’ category and are therefore able to receive servicing and repair.
We will follow guidance provided by the Government and will resume operations as soon as deemed safe to do so.
No – unless you and/or your sector is specifically listed on the Government C-19 website, then your scheduled servicing appointment will not happen while the country remains at Level 4. You will need to rebook your service when the Government deems it safe to downgrade the Alert Level.
Yes, the AA has advised they will continue to provide roadside assistance to customers.
Only if you are considered an ‘essential business,’ otherwise it will be relocated to your home address or closest place of safety.